Terms and conditions
Zero Car - Blikavellir 3 - 235 Keflavik Airport.
AGE REQUIREMENT AND DRIVERS LICENSE
A full driver license must have been held for at least 12 months and must be presented at the start of the rental. Renter must be 20 years of age to rent a vehicle at Zero Car. To rent a large size SUV or a passenger car the renter must be 23 years of age.
CREDIT/DEBIT CARD IMPRINT
All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit/debit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card imprint may be used to pay all extra charges as extra insurance, parking fines, damages or any cost due to the rented car as a result of the renters use of the car.
The minimum rental period at Zero Car is - 48 hours. When the drop off is one hour or more after the pick-up time, it is regarded as a full day.
PICK-UP & DROP-OFF LOCATION
Our pick up and drop locations are, Keflavik Int. Airport, Keflavik City area and Reykjavik City area. Please contact us via e-mail or phone in tel: +354 773-7070 for other locations enquires.
Taking the car outside of the country is strictly forbidden
We reserve the right to substitute vehicles when the reserved car types are not available. We cannot always guarantee the brand, but we guarantee a similar car or an upgrade instead.
The rental car will normally have a full tank of fuel. The car should be returned full or a charge will be made for having the tank refilled even if it is missing just some litres. In case the fuel tank is not full at the time of the rental, the car should be returned with the same amount of gas in it. If the car is returned with less gas then when it was rented, we will charge the cost for the missing gas plus an additional ISK 2.000
Local value added tax (VAT) is 24%
In Iceland it is mandatory for young children to travel in safety seats while in a vehicle. Child seats are available if pre-ordered at a reasonable additional charge. These child seats are generally suitable for children aged from 6 months to +4 years of age. Booster seats are free of charge at Zero Car.
CANCELLATION AND RESERVATION POLICY
In order to guarantee your reservation we require a valid credit card number and we charge your credit card at the time of your booking.
In case of a cancellation, this is our policy;
- Cancel more than 24 hours prior to the rental and get a full refund (100%)
- In case of no show or cancellation the same day, the full rental price will be charged.
Early returns are always allowed. However, no refunds can be given for unused, or partly used car hire vouchers unless the amendments or cancellations have been made prior to the pick-up date.
Third part liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability. Third party coverage and personal accident insurance is automatically included in your rental and in the self-risk liability amount mentioned here below. If for some reason, the renter causes damages to a third-party vehicle, without causing damages to the rented vehicle, the third-party liability is a total of ISK 35.000.
COLLISION/SUPER COLLISION DAMAGE WAIVER / ZERO EXCESS:
All our rates include Zero Excess / Zero Liability / Zero Deductible. This includes CDW/SCDW, GP and TP insurances is subjected to the terms and conditions of the Rental Agreement. Excluded are any damages not covered by insurances as stated in Article 29 and 32 in the Rental Agreement and terms and conditions. Keep in mind that this is not an extra insurance but an option for our renters to waive their liability in case of any damages to the rental car during the rental time. This allows our renters to have a carefree experience with Zero Car.
GRAVEL PROTECTION (GP)
This protection includes damage to windscreen, headlights, front bumper, mirrors and the hood of the car when gravel or rocks gets thrown onto the vehicle by another car. The gravel protection (GP) is included with Zero Excess.
THEFT PROTECTION (TP)
TP covers theft of rental vehicle. Included in the rate with Zero Excess.
THE FOLLOWING DAMAGES ARE NOT COVERED BY ANY INSURANCES:
- Damages caused by negligence or driving while intoxicated.
- Damages to the tires and service related to changing or repairing the tire.
- Damages to the underside of the car.
- Damages caused by driving into waters, rivers or off-roading.
- Damages caused to the clutch or other mechanical damages resulting from the renters negligence or misuse of the car.
- Damages caused to the interior of the car.
THE FOLLOWING CHARGES ARE NOT COVERED BY ANY INSURANCES:
- Charges or other cost for required assistance because of a breakdown or damage that is the driver´s responsibility.
- Charges when pumping the wrong fuel on the car.
- Charges for losing accessories, such as the car key or a GPS unit.
- Service charges and handling fee related to the renters use of the car, such as fines for speeding, parking fee and tunnel fee.
- General charges for towing, resulting from the renters misuse or mistake such as getting stuck in snow, sand, water or river.
EQUIPMENT AVAILABLE ON REQUEST:
This fee does not apply when the damages incurred are not caused by the renter. There is a handling fee of 4.500 ISK for all fines or charges that result from renters use of the car and the renter does not pay himself. Zero Car will charge the renter for fines and charges plus the previously mentioned handling fee. If the car is returned extra dirty there is a cleaning fee of 15.000 ISK. This is in case of an extremely dirty car, especially on the inside. Not from regular use of the car. Smoking is strictly forbidden in the car. If someone smokes inside the car, the renter will be liable for a cleaning fee and fine of 45.000 ISK. The retrieval fee for picking up the rental car because of damages or other reasons that can be related to the renters responsibility is 350 ISK per km or a minimum of 35.000 ISK. The 350 ISK per km charge is calculated from Blue Car Rental's Keflavík Airport Office.Please find our price list for damaged tires, missing fuel and missing or damaged accessories.