Terms and conditions

AGE REQUIREMENT AND DRIVERS LICENSE

A full driver license must have been held for at least 12 months and must be presented at the start of the rental. Renter must be 20 years of age to rent a vehicle at Zero Car. To rent a large size SUV or a passenger car the renter must be 23 years of age.

CREDIT/DEBIT CARD IMPRINT

All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit/debit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card imprint may be used to pay all extra charges as extra insurance, parking fines, damages or any cost due to the rented car as a result of the renters use of the car.

RENTAL PERIOD

The minimum rental period at Zero Car is - 48 hours. When the drop off is one hour or more after the pick-up time, it is regarded as a full day.

PICK-UP & DROP-OFF LOCATION

Our pick up and drop locations are, Keflavik Int. Airport, Keflavik City area and Reykjavik City area. Please contact us via e-mail or phone in tel: +354 773-7070 for other locations enquires.

TRAVELLING ABROAD

Taking the car outside of the country is strictly forbidden

CAR TYPES

We reserve the right to substitute vehicles when the reserved car types are not available. We cannot always guarantee the brand, but we guarantee a similar car or an upgrade instead.

FUEL TANK

The rental car will normally have a full tank of fuel. The car should be returned full or a charge will be made for having the tank refilled even if it is missing just some litres. In case the fuel tank is not full at the time of the rental, the car should be returned with the same amount of gas in it. If the car is returned with less gas then when it was rented, we will charge the cost for the missing gas plus an additional ISK 2.000

TAX

Local value added tax (VAT) is 24%

CHILD SEATS

In Iceland it is mandatory for young children to travel in safety seats while in a vehicle. Child seats are available if pre-ordered at a reasonable additional charge. These child seats are generally suitable for children aged from 6 months to +4 years of age. Booster seats are free of charge at Zero Car.

CANCELLATION AND RESERVATION POLICY

In order to guarantee your reservation we require a valid credit card number and we charge your credit card at the time of your booking.
In case of a cancellation, this is our policy;

• Cancel more than 24 hours prior to the rental and get a full refund (100%)
• In case of no show or cancellation the same day, the full rental price will be charged.

EARLY RETURN

Early returns are always allowed. However, no refunds can be given for unused, or partly used car hire vouchers unless the amendments or cancellations have been made prior to the pick-up date.

INSURANCE

Third part liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability. Third party coverage and personal accident insurance is automatically included in your rental and in the self-risk liability amount mentioned here below. If for some reason, the renter causes damages to a third-party vehicle, without causing damages to the rented vehicle, the third-party liability is a total of ISK 35.000.

COLLISION/SUPER COLLISION DAMAGE WAIVER / ZERO EXCESS:

All our rates include Zero Excess / Zero Liability / Zero Deductible. This includes CDW/SCDW, GP,TP and SAAP(Sand and Ash Protection) insurances is subjected to the terms and conditions of the Rental Agreement.  Keep in mind that this is not an extra insurance but an option for our renters to waive their liability in case of any damages to the rental car during the rental time. This allows our renters to have a carefree experience with Zero Car.

GRAVEL PROTECTION (GP)

This protection includes damage to windscreen, headlights, front bumper, mirrors and the hood of the car when gravel or rocks gets thrown onto the vehicle by another car. The gravel protection (GP) is included with Zero Excess.

THEFT PROTECTION (TP)

TP covers theft of rental vehicle. Included in the rate with Zero Excess.

EQUIPMENT AVAILABLE ON REQUEST:

SERVICE FEE

This fee does not apply when the damages incurred are not caused by the renter. There is a handling fee of 4.500 ISK for all fines or charges that result from renters use of the car and the renter does not pay himself. Zero Car will charge the renter for fines and charges plus the previously mentioned handling fee. If the car is returned extra dirty there is a cleaning fee of 15.000 ISK. This is in case of an extremely dirty car, especially on the inside. Not from regular use of the car. Smoking is strictly forbidden in the car. If someone smokes inside the car, the renter will be liable for a cleaning fee and fine of 45.000 ISK. The retrieval fee for picking up the rental car because of damages or other reasons that can be related to the renters responsibility is 350 ISK per km or a minimum of 35.000 ISK. The 350 ISK per km charge is calculated from Blue Car Rental's Keflavík Airport Office.