Terms and conditions
Zero Car ehf. - Blikavellir 3 - 225 Keflavik Airport.
AGE REQUIREMENT AND DRIVERS LICENSE:
A full drivers license must have been held for at least 12 months and must be presented at the start of the rental. Renter must be 20 years of age to rent a vehicle at Zero Car. To rent a large size SUV or a passenger car the renter must be 23 years of age.
CREDIT CARD IMPRINT:
All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card imprint may be used to pay all extra charges as extra insurance, parking fines, damages or any cost due to the rented car as a result of the renters use of the car.
The minimum rental period at Zero Car is two days - 48 hours. When the drop off is one hour or more after the pick up time, it is regarded as a full day.
PICK-UP & DROP-OFF LOCATION:
Our pick up and drop locations are, Our Office, Keflavik Int. Airport, Blikavellir 3, and Reykjavik City office, Fiskislóð 22. Please contact us via e-mail or phone in tel: +354 773-7070 if you have any trouble finding us.
We reserve the right to substitute vehicles when the reserved car types is not available. We can not always guarantee the brand but we can guarantee a similar car or an upgrade instead.
The rental car will normally have a full tank of fuel. The car should be returned full or a charge will be made for having the tank refilled even if it is missing just some liters.In case the fuel tank is not full at the time of the rental, the car should be returned with the same amount of gas in it. If the car is returned with less gas then when it was rented, we will charge the cost for the missing gas plus an additional ISK 2.000
Local value added tax (VAT) is 24% and is included in the online rates.
In Iceland it is mandatory for young children to travel in safety seats while in a vehicle. Child seats are available if pre-ordered at a reasonable additional charge. These child seats are generally suitable for children aged from 6 months to +4 years of age. Booster seats are free of charge at Zero Car.
CANCELLATION AND RESERVATION POLICY:
In order to guarantee your reservation we require a valid credit card number and we charge your credit card at the time of your booking.
In case of a cancellation, this is our policy;
Cancel more then 24 hours prior to the rental and get a full refund.
In case of a no-show or last day cancellation we charge 100% of the rental amount.
Third part liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability. Third party coverage and personal accident insurance is automatically included in your rental and in the self-risk liability amount mentioned here below. If for some reason, the renter causes damages to a third party vehicle, without causing damages to the rented vehicle, the third party liability is ZERO.
COLLISION/SUPER COLLISSION DAMAGE WAIVER / ZERO EXCESS:
ZERO EXCESS INSURANCE is included in the Rental Price. Therefore the deductible amount for any damages covered by the insurances is ZERO. Zero Excess Insurance includes CDW/SCDW, GP,TP and SAAP(Sand and Ash Protection) as well as all mandatory vehicle insurances, including liability insurance and accident insurance for the driver and the owner. Third part liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability.
- Damages stated in Article 29 and 32 of this rental agreement are never covered and always the renter´s responsibility, for example the following damages:
- Damages caused by negligence or driving while intoxicated.
- Damages to the underside of the car or from standing or sitting on the car.
- Damages caused by driving into waters, rivers or off-roading.
- Damages caused to the clutch or other mechanical damages resulting from the renters negligence or misuse of the car.
- Damages caused to the interior of the car.
- The following charges are not covered by any insurances:
- Charges or other cost for required assistance because of a breakdown or damage that is the driver´s responsibility.
- Charges when pumping the wrong fuel on the car
- Charges for losing accessories, such as the car key or a GPS unit.
- Service charges and handling fee related to the renters use of the car, such as fines for speeding, parking fee and tunnel fee.
- General charges for towing, resulting from the renters misuse or mistake such as getting stuck in snow, sand, water or river.
GRAVEL PROTECTION (GP):
This protection includes damage to windscreen, headlights, front bumper, mirrors and the hood of the car when gravel or rocks gets thrown onto the vehicle by another car. The gravel protection (GP) is included. Self risk amount for broken windscreen is ZERO.
THEFT PROTECTION (TP):
TP covers theft of rental vehicle. (included)
Break down service 24 hours call 00354 773-7070
EQUIPMENT AVAILABLE ON REQUEST:
This fee does not apply when the damages incurred are not caused by the renter.
There is a handling fee of 50 EUR for all fines or charges that result from renters use of the car and the renter does not pay himself. BLUE Car Rental will charge the renter for fines and charges plus the previously mentioned handling fee.
If the car is returned extra dirty or if someone smoked inside the car , the renter will have to pay ISK 15.000 for cleaning fee.
If the car is damaged and needs to be picked up, the retrival fee is a total of ISK 350 per km outside of the capital area or a minimum of ISK 35.000.
Map of Iceland and Reykjavik are free at rental location.